Q. Are you a member of my network?
A. Dr. Shipley is not a member of any network plans.  However, as long as you are on a PPO plan or a plan that allows you to see the dentist of your choice, we are happy to accept assignment of your insurance.

Q. What payment methods do you accept?
A. We accept all major credit cards, checks and cash.

Q. Do you have interest-free financing available?
A. Our interest-free financing program is a great way to assist with your dental care.  They offer 3, 6 and 12 months interest-free as well as up to 5-year interest plans.  Go to www.dentalfeeplan.com for more information or to apply online.

Q. Will you file my insurance, or is that my responsibility?
A. We are happy to file your claims and accept assignment of your insurance payment.  However, your estimated portion will be due at the time of service.

Q. How are emergencies handled after hours?
A. We have a 24-hour answering service.  They will relay your call to Dr. Shipley or doctor on call.

Q. Are you seeing new patients?
A. We always welcome new patients to our practice.  Most patients can be scheduled within two weeks.  Emergencies are accommodated as soon as possible.

Q. What about parking?
A. There is ample parking in front of our building with handicap spaces located by the ramp.  There is no fee for parking.

Q. What is your policy for releasing records?
A. We will be happy to forward copies of your records or x-rays to another dentist with your signed permission.

Q. Do you have a nurse on call if I have questions after I leave?
A. Any member of our staff is qualified and happy to answer your questions.

Q. What languages are spoken in your office?
A. Noemi is fluent in Spanish and will be happy to answer your questions.